WARRANTY

TERMS & CONDITIONS

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In the unlikely event that you have a problem with your Sound Phantom exhaust system please consider the following Limited Warranty terms & conditions.

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To qualify for this Limited Warranty all Sound Phantom  you must be the original purchaser of the products through an authorized Sound Phantom  dealer

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Having purchased products directly from an authorized Sound Phantom  dealer, all warranties must be handled initially by that dealer.

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This Limited Warranty is void if the product(s) was/were not purchased new or improperly fitted either by an authorize Sound Phantom dealer or by a competent mechanic. This Limited Warranty applies to the original purchaser of the product only and is not transferable.

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To exercise the rights under this Limited Warranty, the product(s) must be presented to the supplying authorized Sound Phantom dealer, together with a receipt, bill of sale or other appropriate written proof of purchase which identifies the product(s) by serial number. Alternatively, you will need to supply the dealer with the Part Numbers and Batch Numbers which are stamped onto a plate on each part.

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Only authorized Sound Phantom dealers are authorized to perform warranty services under this Limited Warranty. Should the product(s) be determined by Sound Phantom to be covered by this Limited Warranty, it will be repaired or replaced, at Sound Phantom’s sole discretion, which will be conclusive and binding.

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• Hi-Flow catalysts and Downpipes are covered by a 2 year or 24,000 miles guarantee.

• All electronic products are covered by a 2-year guarantee.

• All other products are covered by a lifetime guarantee.

 

Further conditions

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1. In the event of a claim, it is the responsibility of the claimant to return the products to their authorized Sound Phantom dealer, carriage paid, and the products will be repaired or replaced at the manufacturer’s discretion, free of charge.

2. The Limited Warranty terms covers the exhaust system only and does not cover garage labor, recovery, vehicle hire or any other associated costs.

3. The defective products must be returned for inspection prior to any replacement products being issued.

4. Repairs must only be carried out by an authorized Sound Phantom  dealer. In the event that repairs are carried out elsewhere, this Limited Warranty will be rendered void.

5. The vehicle to which the products are fitted must be serviced in accordance with manufacturers recommendations and a record of this service is to be retained and shown in the event of a warranty claim.

6. Clamps, olives, sealing rings, flexible couplings and fittings are not covered by the warranty.

7. This warranty does not affect your statutory rights.

8. The failure of products must not have been caused by any of the following to be eligible for warranty.

• Misuse, unauthorized modification, accident, worn or faulty engine mounts, faulty hangers or clamps, excessive vibration, internal explosion or backfire.

• Non-standard use, the fitting of the part to a vehicle for which it is not intended or the application of insulating exhaust wrap.