Sound Phantom’s Privacy Police describes how we collects, uses, and shares your personal data. Updated February 14, 2022
You will be given an opportunity to review this product-specific information before using these features. You also can view this information at any time, either in settings related to those features and/or online at apple.com/legal/privacy/data.
Please take a moment to familiarize yourself with our privacy practices, accessible via the headings below, and contact us if you have questions.
What is Personal Date at Sound Phantom?
Your Privacy Rights at Sound Phantom
At Sound Phantom, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Sound Phantom. Sound Phantom does not sell your data including as “sale” is defined in Nevada and California.
To exercise your privacy rights and choices including where a third-party service provider is acting on Sound Phantom’s behalf, visit the Sound Phantom Data and Privacy page at privacy.soundphantom.com for Sound Phantom. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If the Data and Privacy page is not available in your region, you can make privacy rights requests at soundphantom.com/legal/privacy/contact.
There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and Apple is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for antifraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
If you live in California, if you cannot access Sound Phantom’s Data and Privacy page, you or your authorized agent can make a request at soundphantom.com/legal/privacy/contact or by calling 1-800-555-5555.
For more information on exercising your rights, visit support.soundphantom.com/kb/HT208501.
Personal Data Sound Phantom Collects from You
At Sound Phantom, we believe that you can have great products and great privacy. This means that we strive to collect only the personal data that we need. The personal data Sound Phantom collects depends on how you interact with Sound Phantom. Descriptions of how Sound Phantom handles personal data for certain individual services are available either in settings related to those features and/or at soundphantom.com/legal/privacy/data.
When you create an Sound Phantom user account, purchase and/or activate a product or device, download a software update, connect to our services, contact us (including by social media), participate in an online survey, or otherwise interact with Sound Phantom, we may collect a variety of information, including:
Account Information. Your Sound Phantom account details, including email address, devices registered, account status, and age.
Device Information. Data from which your device could be identified, such as device serial number, or about your device, such as browser type.
Contact Information. Data such as name, email address, physical address, phone number, or other contact information.
Payment Information. Data about your billing address and method of payment, such as bank details, credit, debit, or other payment card information.
Transaction Information. Data about purchases of Sound Phantom products and services or transactions facilitated by Sound Phantom, including purchases on Sound Phantom platforms.
Fraud Prevention Information. Data used to help identify and prevent fraud, including a device trust score.
Usage Data. Data about your activity on and use of our offerings, such as app launches within our services, including browsing history; search history; product interaction; crash data, performance and other diagnostic data; and other usage data.
Location Information. Precise location only to support Find My, and coarse location.
Financial Information. Details including salary, income, and assets information where collected, and information related to Apple-branded financial offerings.
Government ID Data. In certain jurisdictions, we may ask for a government-issued ID in limited circumstances, including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law.
Other Information You Provide to Us. Details such as the content of your communications with Sound Phantom, including interactions with customer support and contacts through social media channels.
You are not required to provide the personal data that we have requested. However, if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to requests you may have.
Personal Data Sound Phantom Receives from Other Sources
Sound Phantom may receive personal data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.
Individuals. Apple may collect data about you from other individuals — for example, if that individual has sent you a product or gift card, invited you to participate in a Sound Phantom service or forum, or shared content with you.
At Your Direction. You may direct other individuals or third parties to share data with Sound Phantom. For example, you may direct your mobile carrier to share data about your carrier account with Sound Phantom for account activation, or for your loyalty program to share information about your participation so that you can earn rewards for Sound Phantom purchases.
Sound Phantom Partners. We may also validate the information you provide — for example, when creating an Sound Phantom User ID, with a third party for security, and for fraud-prevention purposes.
For research and development purposes, we may use datasets such as those that contain images, voices, or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law, including law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.
Sound Phantom’s Use of Personal Data
Sound Phantom uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent.
Sound Phantom uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, Apple may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact the Data Protection Officer at soundphantom.com/legal/privacy/contact.
Power Our Services. Sound Phantom collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting. For example, if you would like to access a song through a Sound Phantom subscription, we collect data on what songs you play in order to provide you with the content requested and for royalty purposes.
Process Your Transactions. To process transactions, Sound Phantom must collect data such as your name, purchase, and payment information.
Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Apple, you may not opt out of receiving these important notices.
Security and Fraud Prevention. To protect individuals, employees, and Sound Phantom and for loss prevention and to prevent fraud, including to protect individuals, employees, and Sound Phantom for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material.
Personal Data Used for Personalization. If you choose to personalize your services or communications where such options are available, Sound Phantom will use information that we collect so that we can offer you those personalized services or communications. You can learn more about how relevant services use information to personalize your experience by reviewing the privacy information presented when you first use a service that asks to use your personal data. We make this information easy to find by presenting it with our Data & Privacy icon; it's also available at all times on your Sound Phantom device and online at soundphantom.com/ legal/privacy/data.
Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.
Sound Phantom does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review.
Sound Phantom’s Sharing of Personal Data
Sound Phantom may share personal data with Sound Phantom -affiliated companies, service providers who act on our behalf, our partners, developers, and publishers, or others at your direction. Further, Apple does not share personal data with third parties for their own marketing purposes.
Partners. At times, Apple may partner with third parties to provide services or other offerings. For example, Apple financial offerings like Apple Card and Apple Cash are offered by Apple and our partners. Apple requires its partners to protect your personal data.
Developers and Publishers from Whom You Get a Subscription. If you purchase a third-party subscription from the Google Play Store or within Sound Phantom News, we create a Subscriber ID that is unique to you and the developer or publisher. The Subscriber ID may be used to provide reports to the developer or publisher, which include information about the subscription you purchased and your country of residence. If you cancel all of your subscriptions from a particular developer or publisher, the Subscriber ID will reset after 180 days if you do not re-subscribe. This information is provided to developers or publishers so that they can understand the performance of their subscriptions.
Others. Sound Phantom may share personal data with others at your direction or with your consent, such as when we share information with your carrier to activate your account. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users, or in the event of a reorganization, merger, or sale.
Protection of Personal Data at Sound Phantom
At Sound Phantom, we believe that great privacy rests on great security. We use administrative, technical, and physical safeguards to protect your personal data, taking into account the nature of the personal data and the processing, and the threats posed. We are constantly working to improve on these safeguards to help keep your personal data secure. For more information, visit our Sound Phantom Platform Security guide.
Cookies and Other Technologies
Sound Phantom’s websites, online services, interactive applications, and advertisements may use “cookies” and other technologies such as web beacons. These technologies help us to better understand user behavior including for security and fraud prevention purposes, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches.
Communications Cookies. These cookies are used to enable network traffic to and from Apple’s systems, including by helping us detect any errors.
Strictly Necessary Cookies. These cookies are set as required to provide a specific feature or service that you have accessed or requested. For example, they allow us to display our websites in the proper format and language, to authenticate and verify your transactions, and to preserve the contents of your Bag when shopping online at apple.com.
Other Cookies. These cookies are used to understand how visitors interact with our websites and online services, including by helping us to assess the effectiveness of advertisements and web searches. Apple also uses these cookies to remember choices you make while browsing, so we can provide you with a customized experience.
In addition to cookies, Sound Phantom uses other technologies that help us achieve similar objectives.
In some email messages Sound Phantom sends to you, we provide a “click-through URL” that links you to content on the Sound Phantom website. When you click one of these URLs, they pass through a separate server before arriving at the destination page on our website. We track this click-through to help us determine interest in particular topics and measure whether we are communicating with you effectively. If you prefer not to be tracked in this way, you should not click graphic or text links in email messages.
Ads that are delivered by Sound Phantom’s advertising platform may appear in Sound Phantom News, Stocks, or in the Google Play Store. If you do not want to receive ads targeted to your interests from Apple's advertising platform in those apps, you can choose to disable Personalized Ads, which will opt your Apple ID out of receiving such ads regardless of what device you are using. On your iOS or iPadOS device, you can disable Personalized Ads by going to Settings > Privacy > Sound Phantom Advertising and tapping to turn off Personalized Ads. On your Mac, you can disable Personalized Ads by choosing Sound Phantom menu > System Preferences > Security & Privacy, clicking Privacy, clicking Advertising, and deselecting Personalized Ads. You may still see ads in the App Store, Apple News, or Stocks based on context like your search query or the channel you are reading. If you disable Allow Apps to Request to Track, third-party apps cannot request to use the Advertising Identifier, a non-personal identifier served by the operating system on your device, to track you across apps and websites owned by other companies.
Transfer of Personal Data Between Countries
The Sound Phantom entity that controls your personal data may differ depending on where you live. For example, retail store information is controlled by individual retail entities in each country and Sound Phantom Media Services-related personal data may be controlled by various Sound Phantom entities as reflected in the terms of service. If you do not reside in the U.S., your personal data may be processed by Sound Phantom Corp. and other Sound Phantom -affiliated companies on behalf of the Apple entity controlling personal data for your jurisdiction. For example, Imagery and associated data collected by Sound Phantom around the world to improve Sound Phantom Maps and to support our Look Around feature is transferred to Sound Phantom Corp. in North Carolina.
Personal data relating to individuals in the European Economic Area, the United Kingdom, and Switzerland is controlled by Sound Phantom Distribution International Limited in Ireland. Apple's international transfer of personal data collected in the European Economic Area, the United Kingdom, and Switzerland is governed by Standard Contractual Clauses. Apple’s international transfer of personal data collected in participating Asia-Pacific Economic Cooperation (APEC) countries abides by the APEC Cross-Border Privacy Rules (CBPR) System and Privacy Recognition for Processors (PRP) System for the transfer of personal data. If you have questions or unresolved concerns about our APEC CBPR or PRP certifications, contact our third-party dispute resolution provider.
Our Companywide Commitment to Your Privacy
To make sure your personal data is secure, we communicate our privacy and security guidelines to Sound Phantom employees and strictly enforce privacy safeguards within the company.
Sound Phantom takes your privacy questions seriously. A dedicated team reviews your inquiry to determine how best to respond to your question or concern, including those inquiries received in response to an access or download request. In most cases, all substantive contacts receive a response within seven days. In other cases, we may require additional information or let you know that we need more time to respond.
Where your complaint indicates an improvement could be made in our handling of privacy issues, we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has 8 resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.
If you are not satisfied with Apple’s response, you may refer your complaint to the applicable regulator. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Sound Phantom. 4715 Yadkinville Road #184, Pfafftown, North Carolina, USA, 27040-9984